City Services

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

File a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.

Have an accessibility concern or complaint about a City service, program, or facility? You can file it with the Office of Civil Rights.

Community Court offers community service programs for offenders. Find examples of projects and how to join here.

The Health Department provides many health screening services, including Hepatitis, Tuberculosis, Sexually Transmitted Diseases, and HIV/AIDS.

The Fiscal Surety Office accepts, monitors, and releases fiscal surety payments for improvements to environmental, health, safety controls, and public infrastructure.

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements

APH’s public-facing complaint system is an online survey that allows you to file a foodborne illness report when events surrounding your illness are fresh on your mind. When you think that something you ate made you sick (and possibly others), fill out the questions completely to capture as much information as possible to send to your local health department. APH epidemiologists will examine your report, investigate if needed, and capture real-time information about what is going on in your community.

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.

Is your home or business at risk for flooding? Get information and help from the Austin Watershed Protection department.

Is your Austin property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, storm drain and floodplain models, elevation certificates, and floodplain map revision information.

Get help if you lost your keys, cell phone or other items down a storm drain.

Do you have a drainage easement on your property that you would like released? Contact the Watershed Protection Department with a request for information before submitting an application. It may save you money.

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

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