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General Permits

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

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Austin 3-1-1

Get a library card

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
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Get information about COVID-19

A range of resources provided by City, County, and community partners are available to help City of Austin and area residents and businesses who may be impacted by the COVID-19 pandemic.

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Austin 3-1-1

Get information on Boards and Commissions

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.

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512-974-2210 City Clerk

Get information on City Council meetings

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

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512-974-2210 City Clerk

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

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3-1-1 Austin 3-1-1

Get updates sent to your email

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

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3-1-1 Austin 3-1-1

Graffiti removal

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

Yes
3-1-1 Austin 3-1-1

Greater Austin Crime Commission

The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.

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Police

Ground transportation complaints

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Yes
3-1-1 Transportation

Ground transportation operating authority application

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab, or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance application.

No
3-1-1 Transportation

Ground transportation service providers

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3-1-1 Transportation

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the prominent projects in planning or construction phases in and around Austin.

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512-974-6459 Planning