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Service Online Phone Contact

Public safety labor agreement training

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

No
3-1-1 Labor Relations

Purchase an APD online crash report

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
No

Purchasing policies and programs

Access the Austin Finance Online Policies and Programs page  to find vendor policies, rules and ordinances.

Yes
512-974-2500 Finance

Purchasing services

Information on services provided by Central Procurement can be found on the City's Austin Finance Online website.

No
512-974-2500 Finance

Register as a vendor for the City

You can register to become a vendor for the City on the Austin Finance Online website.

Yes
512-974-2018 Finance

Register for a Parks and Recreation activity

Austin’s Parks and Recreation Department offers many activities, from summer camps and swimming lessons to ceramics and dance. Here’s how to sign up!
No

Register your bike

Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.
No

Register your boat dock

City code requires proper addressing of boat dock structures on Lake Austin, Lady Bird Lake, and Lake Walter E. Long. The City of Austin's Boat Dock Registration Program improves boat dock visibility for public safety personnel when responding to emergency calls for service.

No
512-974-2278 Development Services

Registered vendor search

Search online for vendors registered with the City of Austin.

Yes
512-974-2500 Finance

Report a code violation

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the DSD Code Compliance list of common code violations or search Austin's Code of Ordinances.

Yes
3-1-1 Austin 3-1-1

Report a spill or pollution in Austin creeks

Report a spill or pollution that threatens Austin creeks or water bodies. Staff respond to these 24 hours a day, seven days a week.
No

Report an issue with a ground transportation provider

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
No

Report drainage, erosion, or open waterway problems

Help reduce the impact of flooding, erosion, and water pollution. Report problems in creeks, streams, and drains that are blocking the flow of water.
No

Representing the City in labor negotiations

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

No
3-1-1 Labor Relations

Request a lien payoff

If you need a lien payoff in Austin, TX on a property in Travis County email your request to DSDCodeCompliance_Payoff@austintexas.gov.

No
3-1-1 Austin 3-1-1

Request a speaker from DSD Code Compliance

If you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

Yes
3-1-1 Austin 3-1-1

Request a street banner

Community groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

No
311 Transportation

Request a street name change

Requests for a street name change can be made by a City Council member or a property owner with property on the street. Learn more about the process of changing a street name.
No

Request a traffic or pedestrian signal

You can request a traffic or pedestrian signal in Austin by contacting Austin 3-1-1 online, with the app, or by phone. Learn more about the request requirements and how requests are evaluated.
No

Request ADA accommodations

Do you need accommodations to participate in programs, services, or activities offered by the City of Austin? You can request them directly from the City department or from the Office of Civil Rights.
No