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Frequently Asked Questions

Hauler for Hire Licensing

Yes, Austin Code may revoke a license if a licensee does not comply with the law, pay required fees or file required reports.

The following list of licensed private haulers is provided as a resource. The City of Austin does not endorse any particular company. 

An applicant must provide the following to receive a license:

  • A completed City of Austin Application for Licensing and Exemption.
  • A list of vehicles and containers
  • Proof of insurance — a certificate of general and commercial auto liability insurance
  • The annual State of Texas vehicle inspection certification for each licensed vehicle
  • The semi-annual tonnage report
  • Required vehicle and container licensing fees

Recycling vehicles and containers are exempt from fees as long as they are used exclusively to collect recyclables and have blue recycling licenses. The license decals must be permanently affixed to the exterior vehicle doors or the service side of the container.

The licensing fee for solid waste vehicles is $100 per vehicle / per year.  The fee is due on or before the last business day in January of each year.  The fee for solid waste containers is $3 per container / per month.  The container fee is paid quarterly (every three months). 

Per Ordinance No. 20120628-012, you do not need a license. The licensing requirement is for businesses, which collect landfill trash and/or recyclables in Austin.

Yes, the City of Austin spends $250,000 per year cleaning property where furniture, tires and junk have been illegally dumped.

  • To educate the community about the ordinance
  • To support prevention of illegal dumping by encouraging citizens to call 3-1-1 or 9-1-1
  • To provide resources to clean illegal dumpsites
  • To support the Universal Recycling Ordinance (URO).  Learn more.

Offenses are punishable by a fine up to $2,000 and, upon a first conviction, not less than $100.  The minimum fine shall be doubled for the second conviction of the same offense within any 24-month period and tripled for the third and subsequent convictions of the same offense within any 24-month period.

Recycling is a process by which materials are collected, sorted, processed or prepared into marketable commodities for manufacturing into new products.

Solid waste is rubbish, refuse and other discarded materials, such as tires and construction scraps (e.g. landfill trash or debris).

Submit application by mail: City of Austin Code Department, Attn: Finance-Private Hauler, PO Box 1088, Austin, TX 78767, in person: 1520 Rutherford Lane, Building One, or online to ccdhaulerlicense@austintexas.gov

The Private Hauler Program is located at: 1520 Rutherford Lane, Building One, Austin, Texas 78754.  This is not a mailing address. Applications mailed to this address will be returned. Submit application by mail to: City of Austin Code Department, Attn: Finance-Private Hauler, PO Box 1088, Austin, TX 78767. Or in person: 1520 Rutherford Lane, Building One

Austin Code and law enforcement will ensure private haulers operating in the city comply with this ordinance and other applicable laws.

Please contact our Licensing Program Specialist at 512-974-9035 for information regarding licensing and reporting requirements.

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin must obtain a Private Hauler License (Ordinance No.20120628-012City of Austin Code 15-6, Article 3).  The license must be renewed annually, and is not transferable.

Repeat Offender Program

Exceptions only apply to owner-occupied rentals and units regulated by another section of the code (such as hotels, motels, and bed and breakfasts). 

The owner of a property must register within 14 days. If the owner would like to appeal the registration, they must submit a statement that supports the appeal. This must be in writing within 10 days and sent to:   City of Austin, Code Department,  Attn: ROP, PO Box 1088, Austin, TX 78767

The property owner will remain on the repeat offender list for a minimum of two years. This information will also be available to the public at:  www.austintexas.gov/department/repeat-offender-program

At this time there is not a registration fee, however, in the future there may be a cost associated with this registration.

Registration is non-transferable.  If the property is sold, the new owner will have 30 days to submit a new Repeat Offender application and pay a new registration fee (if applicable). If the rental property is made compliant within 90 days after the property is sold, the property will be taken off of the repeat offender list.

The owner will be asked to provide his/her name, address, telephone number, and email address. If the owner is a corporation or association, the name and address of the registered agent on file with the Texas Secretary of State will be required.  In addition, the number of individual rental units and buildings at the property and a telephone number that will be answered 24 hours a day by a local contact (i.e.: emergency phone number) will be required. 

The City of Austin requires multi-family and single-family rental properties (not occupied by the owner) that have met the following conditions to register for the Repeat Offender Program:

  1. Received two or more separate notices of violation for conditions that are dangerous (likely to cause physical harm or injury to someone) or impair habitability (impair the quality of life for a tenant, such as problems with hot water, electrical service, heating, electrical hazard or infestation) for the same property within 12 consecutive months and failed to correct the violations within the time frame required.
  1. Received five or more separate notices of violation for conditions that are dangerous or impair habitability (as defined above) which are issued on separate days for the same property with a 12 month period regardless of whether the violation was corrected or not. 
  1. Was issued two or more citation for conditions that are dangerous or impair habitability for the same property within 12 consecutive months.

The registration certificate must be displayed at the property. In addition, signs in English and Spanish must include the emergency phone number for the property and information regarding how to report code violations. One sign for each 50 unit will need to be displayed and must be 12 inches x 24 inches and on weather-proof material. 

Vacation Rental Licensing

The $235.00 licensing fee and $50.00 notification fee must both be paid in full via cash, check, or money-order, payable to: the City of Austin, Code Department.
At this time the program does not accept credit cards or online payments and exact change is required for cash payments.

Every person owning, operating, managing, controlling, or collecting payment for occupancy in any hotel (or short-term rental) shall collect the Hotel Occupancy Tax from their guests for the City.

The Short-Term Rental Operating License is for valid for 12-months from the time of approval and may be renewed on an annual basis.

The Short-Term Rental licensing fee is $235.00. There is also a notification cost of $50.00 from the Planning & Development Review Department to notify adjacent neighbors as outlined in the amended ordinance. A total of $285.00 is due at the time your application is submitted.

The Short-Term Rental Operating License is non-transferable per Ordinance #20120802-122, “a license may not be transferred and does not covey with the sale or transfer or the property”.

A Certificate of Occupancy, or “CO” can be obtained at no cost from the City of Austin, Building Inspections Division located at: One Texas Center, 505 Barton Springs Road, 3rd Floor. If you do not have a Certificate of Occupancy, call 512-978-4000 press 2; then press 3 to request a copy.

If the City of Austin does not have a copy of the property’s Certificate of Occupancy, you have two options:

CERTIFIED INSPECTION

If you are unable to obtain a Certificate of Occupancy, you may hire a certified third-party inspector. The inspector must use this Third Party STR Inspection Checklist

A professional inspector certified by the  Texas Real Estate Commission or a Residential Combination Inspector certified by the  International Code Council (ICC) must inspect the dwelling. The City of Austin cannot recommend an inspector for you. To locate an ICC-certified inspector, complete a Web search for “home inspectors” and then verify the inspector holds a current ICC certification. A copy of the receipt for the service must be attached to the inspection and the inspector must state the structure is safe to occupy. If there is an unsafe deficiency, a license cannot be approved until the deficiency is corrected and re-inspected by the inspector. If deficiencies are noted that do not create an unsafe condition, your license can be issued, but the items will need to be corrected. A follow-up inspection may be conducted by Code Officers and failure to correct all deficiencies can be cause for suspension or revocation of your operating license.

Failure to register is equivalent to operating without a license and may result in enforcement action, including citations.

You may call the City of Austin, Financial Services: Controller's Office at 512-974-2590, then press 1, or email: hotels@austintexas.gov.