City Services

Verify the employment of a current or former City of Austin employee by email, fax, or phone.

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.

Did you recently swerve to avoid a pothole? Have you noticed a street or sidewalk in need of maintenance? You can contact Austin 3-1-1 online, with the app, or by phone to request repairs.

Office of Special Events permits reservations at day use picnic areas, facilities, campsites, and commercial filming or photography.

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.

Search for an active warrant in the Austin Police Department Warrant List.

Citizen Connect is an online tool (replacing Austin Code & Permit Tracker) that allows searches of complaint cases by address, case number or various region filters.

Search water quality protection publications from 1974 to the present.

Search the APD Incident Report database for public police reports.

Search for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.

The Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms.

The Citizen Feedback Form lets you share any comments or concerns directly with Community Court.

Bring your valued voice to the table about a number of topics and initiatives. Participate in City government online or in person, and find ways to give your input!

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

Smoking in public places is prohibited in Austin.  To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form.  Reports can be made anonymously.

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.