Welcome to Austin Water
For more than 100 years, Austin Water has provided safe, reliable, high-quality and affordable water services to our customers. Today, we serve over 1 million people across more than 548 square miles in the Austin area.
Learn more about Austin Water's dedication and work to enhance water monitoring, testing, and quality control in our annual water quality report.
Our recent induction into the Leading Utilities of the World network highlights Austin Water's position among the most innovative and high-performing water utilities globally. This distinction reflects excellence across critical areas such as treatment advancements, water quality, and system management — and underscores a forward-looking commitment to building the future of water.
What's new in the Water Forward 2024 Update?
Water Forward is Austin's integrated 100-year water resource plan. First approved by Austin City Council in 2018, it outlines diverse, environmentally conscious strategies to adapt to population growth, drought conditions and climate change — ensuring a safe, reliable, equitable and affordable water future for all Austinites.
Austin Water completed the plan's first five-year update in 2024, incorporating community input and guidance from the Water Forward Task Force. The updated plan reflects current climate and population projections for a range of possible futures.
Additional Resources
Learn how the Purple Choice program empowers Austin Water customers to directly support water recycling projects that benefit the entire community.
Read to learn more about our drought response plans and how we've prepared our water infrastructure for these extreme conditions.
Learn how the Purple Choice program empowers Austin Water customers to directly support water recycling projects that benefit the entire community.
Read to learn more about our drought response plans and how we've prepared our water infrastructure for these extreme conditions.
Affordability is a top priority at Austin Water, just as it is for our customers.