City Services

Visit 311's website to submit a service request.

If you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street, Austin Texas 78701.

Disability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested.

If you meet the security criteria (PDF), please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please.

The Austin Fire Department is responsible for issuing several different kinds of permits. 

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the City Limits of the City of Austin. The Austin Police Department enforces and administers the Alarm Permit Ordinance. Click here for more information about obtaining alarm permits.

Businesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process.

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

Purchase crash reports quickly and easily with LexisNexis® Police Reports. 

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Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

Apply for youth program scholarships and financial aid with the Parks and Recreation Department. 

The Comprehensive Annual Financial Reports (CAFR) for the City of Austin are available. The archives are of prior CAFRs.

Please note: The electronic CAFR is identical to the printed version of the document. The CAFR has not been updated for developments subsequent to the date of the independent auditor's report.

City of Austin Ordinance No. 20110922-087 establishes the requirements for residential tours and garages sales, as well as clarifies requirements for art production on residential properties.  Under this ordinance, art tour organizers must provide the dates of their tour, as well as the addresses of all participating residential properties to the Cultural Arts Division.

The City of Austin is committed to building a collection of high-quality public art for the enjoyment and enrichment of citizens and visitors. This policy outlines the process through which artwork proposals are reviewed and accepted or rejected by the City of Austin. Download the City of Austin Artwork Donation & Loan Policy (PDF).

If you have an uncorrected code violation, you could receive a written citation for an administrative hearing. You must appear at the hearing and must do so on the date set in the administrative citation.