Our Mission
The mission of the Austin Water Utility is to provide safe, reliable high quality, and affordable water services to our customers so that all community needs for water are met.
Our Services
Every day, Austin Water Utility provides clean, reliable water services for residential, commercial, industrial and public use, and has been doing so for more than a century. Austin Water Utility consistently ranks among the best in the country when it comes to water quality. We also treat, return and recycle wastewater in ways that protect our environmental resources. At all of our water and wastewater treatment plants, we far exceed federal and state requirements for clean water and environmental compliance.
Austin Water Utility supplies water to nearly 890,000 customers within and outside the corporate city limits of Austin, as well as the communities of Rollingwood, Sunset Valley, one water control and improvement district, five water supply corporations, seven municipal utility districts, and three private utilities.
Learn More
- Austin Water Utility Customer Service for Residents and Businesses
- Water and Wastewater History
- Water and Wastewater Statistics
- Water Historical Demand and Wastewater Flow
- Water Treatment Facilities
- Wastewater Treatment Facilities
- Service Improvements
Important Contacts for Austin Water Utility
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