I want to pay my bill, start or stop water service, manage my utility account and more
I want to save money on my water bill

Track your water use with Dropcountr, and use simple conservation tips, rebates and leak prevention to reduce waster use.

I need help paying my bill
  • Customer Assistance Program and Leak Repair Assistance

  • High Bill Options

  • Austin Water's Affordability Initiatives


Technical Assistance

Technical assistance such as requesting a new tap, new water service connection and more can be found in the technical center page.

Need more help with billing or managing your account, Contact City of Austin Utilities Customer Care at 512-494-9400.