An overview of our operational goals, strategic initiatives and improvement efforts
View the strategic plan, annual progress report, and monthly performance dashboard below.
Important Water Resources
Description
Awards and Recognition
Austin Water was recognized as a 2020 Utility of the Future Today by the Water Environment Federation, Water Research Foundation, WateReuse, and National Association of Clean Water Agencies for its commitment to Effective Utility Management principles and community outreach/engagement efforts.
Learn more about the Utility of the Future Today award and other recognition and awards received.
Recent News
The utility was recognized for its commitment to Effective Utility Management principles and community outreach/engagement efforts.
CAP program for low-income customers is among the best nationally, report notes overall affordability of water service improving year-over-year.
ASR allows water to be stored in a natural aquifer during periods when it is plentiful so that it can be withdrawn when water is needed.