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Learn about our high quality water

For more than 100 years, Austin Water has been committed to providing safe, reliable, high quality drinking water with a focus on sustainable and affordable services to our customers.

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Read the 2019 Water Quality Report

An overview of our operational goals, strategic initiatives and improvement efforts

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View the strategic plan, annual progress report, and monthly performance dashboard below.

 

Austin Water Plan Booklet
View the Austin Water 2023: A Strategic Plan

Important Water Resources

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Water and Wastewater Commission
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Cost of Service Rate Study
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Water Forward
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Austin Water Leak Map
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Water Quality Report

Description

Coronavirus Disease 2019 (COVID-19)

For more information about Coronavirus (COVID-19) click here 

Recent News

Austin Water repair and recovery crews respond to a wastewater main break

Construction Work Causes Sanitary Sewer Overflow

The Overflow is being contained inside the excavated construction trench. Clean up and recovery is in progress.

Infrastructure improvements underway along Mt. Bonnell Road to improve system reliability.

Traffic Alert: Portion of Mt. Bonnell Rd to be Closed for Water Line Repair

Infrastructure improvements set to begin August 27, 2020 along Mt. Bonnell Road to improve system reliability.

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City of Austin Utility Bill Relief: City Council approves COVID-19 emergency actions to provide customer relief

Newly approved utility bill relief will help customers facing financial hardships.

See All News

Contact Info

Telephone:
512-972-1000
Physical Address:

Physical Address:
625 E. 10th St.
Austin, 78701
United States

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Open Hours:
  • Report Water & Wastewater Emergencies
  • Available 24/7
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