We're upgrading infrastructure

Learn about the new modern reservoir and pump station underway in central Austin which will improve reliability of the water distribution system.

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COVID-19 Updates: bill pay assistance, water quality updates and other resources

Visit COA Utilities: Online Bill Pay , Start, Stop, Manage Service

Report a Problem: 512-972-1000

View Watering Schedule & Restrictions

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An overview of our operational goals, strategic initiatives and improvement efforts

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View the strategic plan, annual progress report, and monthly performance dashboard below.

Austin Water Plan Booklet

View the Austin Water 2023: A Strategic Plan

Important Water Resources

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Water and Wastewater Commission

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Cost of Service Rate Study

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Austin Water Leak Map

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Water Quality Report

Recent News

Austin Water repair and recovery crews respond to a wastewater main break

Construction Work Causes Sanitary Sewer Overflow

The Overflow is being contained inside the excavated construction trench. Clean up and recovery is in progress.

Infrastructure improvements underway along Mt. Bonnell Road to improve system reliability.

Traffic Alert: Portion of Mt. Bonnell Rd to be Closed for Water Line Repair

Infrastructure improvements set to begin August 27, 2020 along Mt. Bonnell Road to improve system reliability.

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City of Austin Utility Bill Relief: City Council approves COVID-19 emergency actions to provide customer relief

Newly approved utility bill relief will help customers facing financial hardships.