City Services

Report a spill or pollution that threatens Austin creeks or water bodies. Staff respond to these 24 hours a day, seven days a week.

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.

Help reduce the impact of flooding, erosion, and water pollution. Report problems in creeks, streams, and drains that are blocking the flow of water.

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

If you need a lien payoff in Austin, TX on a property in Travis County email your request to DSDCodeCompliance_Payoff@austintexas.gov.

If you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

Community groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

Requests for a street name change can be made by a City Council member or a property owner with property on the street. Learn more about the process of changing a street name.

You can request a traffic or pedestrian signal in Austin by contacting Austin 3-1-1 online, with the app, or by phone. Learn more about the request requirements and how requests are evaluated.

Do you need accommodations to participate in programs, services, or activities offered by the City of Austin? You can request them directly from the City department or from the Office of Civil Rights.

Verify the employment of a current or former City of Austin employee by email, fax, or phone.

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.

Did you recently swerve to avoid a pothole? Have you noticed a street or sidewalk in need of maintenance? You can contact Austin 3-1-1 online, with the app, or by phone to request repairs.

Office of Special Events permits reservations at day use picnic areas, facilities, campsites, and commercial filming or photography.

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.

Search for an active warrant in the Austin Police Department Warrant List.