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Service Online Phone Contact

Food handler resources

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements

Yes
512-972-5000 Health

Foodborne Illness Complaints

APH’s public-facing complaint system is an online survey that allows you to file a foodborne illness report when events surrounding your illness are fresh on your mind. When you think that something you ate made you sick (and possibly others), fill out the questions completely to capture as much information as possible to send to your local health department. APH epidemiologists will examine your report, investigate if needed, and capture real-time information about what is going on in your community.

Yes
3-1-1 Health

Foster a pet

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.
No

General Permits

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

No
Development Services

Get a birth or death certificate

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.
No

Get a library card

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
No

Get flood protection information and assistance

Is your home or business at risk for flooding? Get information and help from the Austin Watershed Protection department.
No

Get floodplain and storm drain information

Is your Austin property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, storm drain and floodplain models, elevation certificates, and floodplain map revision information.
No

Get help retrieving an item from a storm drain

Get help if you lost your keys, cell phone or other items down a storm drain.
No

Get information before applying for a drainage easement release

Do you have a drainage easement on your property that you would like released? Contact the Watershed Protection Department with a request for information before submitting an application. It may save you money.
No

Get information on City Council meetings

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

No
512-974-2210 City Clerk

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

No
3-1-1 Austin 3-1-1

Get updates sent to your email

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

No
3-1-1 Austin 3-1-1

Graffiti removal

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

Yes
3-1-1 Austin 3-1-1

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions, and permits and tracking those.

No
512-978-1647 Development Services

Handle a citation

If you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.
No

Handle a parking citation

If you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.
No

Homeowner assistance

The City has several programs for homeowners needing affordability and renovation assistance to stay in their homes and avoid foreclosure.

No
512-974-3100 Housing

Immunizations

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

No
512-972-5520 Health

Inspections

No
Development Services