Contact Austin Development Services

Austin Development Services supports a vibrant community through responsible development. This department ensures the safety of Austin’s built environment through review, permitting, inspection, and code compliance processes so that all structures and land uses are in compliance with local, state, and national codes and regulations.

For a full list of Austin Development Services’ services, visit our Directory of Services webpage. 

Our Commitment to Customer Service

Our commitment to the community is to steward you through the development process with consistency, connection, and credibility. Our goal with these customer-centric practices (Spanish) is for you to feel supported and satisfied when working with Austin Development Services.

Do you have feedback on our customer service? Let us know how we did. You can submit kudos or areas for growth on our Austin Development Services Customer Service Feedback Form.
 

Customer Service Feedback Form

Chat with Us

Staff from select work groups are available to chat via the web during regular business hours, 7:45 a.m. - 4:00 p.m., Monday through Thursday. On Fridays, staff will be unavailable for online chat and phone inquiries.

Chat is available on the homepage, Residential Plan Review, Commercial Plan Review, Site Plan, Subdivision, Land Use Review, and Building and Trade Contractor Services webpages.