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Customer Relationship Management tools can help civil society organizations and governments keep in touch with their collaborators. Customer Relationship Management (CRM) systems are used widely by the private sector to keep track of customer…
The Net Promoter Score is one easy tool that can be used following an event, meeting, project, or any other kind of interaction to close the feedback loop and demonstrate accountability with your collaborators. This is a simple example outside of OGP…
In March, we finalized initial teams for all of our commitments, allowing us to have our first all-teams OGP meeting. We chose to focus on the OGP principle Civic Participation. The meeting’s opening exercise let us hear how each team is promoting…
In January, we learned from our teams that they will benefit from offerings that help them integrate OGP values into their work. In response to this feedback, we've identified the Net Promoter Score as our first "OGP Toolbox" offering to help deepen…
A list of open government and/or "smart cities" projects City departments are working on As part of our effort to identify how to help the City's open government and "smart cities" projects succeed, we compiled this inventory of projects that relate…
OGP Portfolio All Teams Meeting # 2 Workshop Notes Agenda: Check-in Accountability Tool # 1: Accountability Canvas Open Government Partnership Update May’s Transparency Theme Future Tool: Insights Accountability Exercise The Accountability Exercise…
Insights to-date on how we might support open government and smart cities projects This is the start of a series of monthly updates on the City's effort to redesign how we support opengov/smart cities projects (OGP commitment 3). This month's update…
The City established the Open Government Operating Board (OGOB) in 2011 to adopt and implement Open Government practices that will promote transparency, citizen participation, and collaboration to improve how government works, provide more effective…
January 2017 Background In 2016, our Open Government Partnership (OGP) Pioneer Program application proposed five projects, or “commitments”. These five commitments emerged from asking our community to identify Austin’s open governance challenges and…
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About this blog
The City of Austin is proud to be an official member of the Open Government Partnership (OGP) - an international organization dedicated to making governments more open, inclusive, and responsive. Use this page to keep up with the City's past and present OGP activities.