Code violations such as tall weeds/grass, trash, or debris, may contribute to a rodent problem. Report rats and other rodent issues to Austin 3-1-1.

Report a problem with rats

Rodents, particularly rats, can cause a substantial amount of property damage and may transmit diseases that can affect people and pets, such as Murine typhus, plague, salmonellosis, trichinosis, leptospirosis, and rat-bite fever. 

Report a code violation

Renters experiencing rodent problems:

City code requires landlords to maintain rentals free from rodent or insect infestations. To report a rodent problem in multi-family/commercial rental property, call the Austin Tenant's Council. Or contact Development Services Department (DSD) Code Compliance at 3-1-1 or online.

Owner Occupied Residents experiencing rodent problems: 

Call 3-1-1 or complete a Service Request online.

Need Help?

To report a problem with rats, contact us today.
EHSD.Service@austintexas.gov