Address Changes

Physical Address Changes within the City of Austin or Travis County can be requested by phone at 512-974-2797, online service form or email at addressing@austintexas.gov.

A change of address may be initiated by a property owner or the Address Management Services office. A city-initiated address change occurs when an address poses an emergency service response delay for the property owner or surrounding neighbors. Address Management Services is notified of these issues by emergency service providers, property owners, and City staff.

Two of the most common reasons for address changes are out-of-sequence addresses and odd/even number issues. Below are some reasons why these can cause serious problems for both the disorderly address and their neighbors.

Out-of-Sequence Address:

Assigned addresses increase in an orderly fashion as one moves along the road, most often in increments of two, four, or eight digits. In Travis County, the addressing along most roads increases as one travels away from the center of the County.  The addresses should proceed sequentially along the road. An example of an orderly progression of addresses is 202 Sam Street, 206 Sam Street, 210 Sam Street and 214 Sam Street.

An out-of-sequence address may cause the responders to turn around before reaching the caller’s address. In the rural areas of the County, the emergency responders can travel quite a ways before they recognize that there is an out-of-sequence problem, turn around and proceed back toward the caller’s location.

Odd/Even Number Issue:

Each side of every street in Travis County has an odd-address side and an even-address side. Sometimes, we will find that a property or structure is using an odd address on the even side of the street, or vice versa. When emergency services respond to a call, they will be looking at the side of the street indicated by the address. If the odd address they are searching for is on the even side of the street, the caller runs a risk of being missed as emergency services searches for the caller's address on the correct side of the street.

Mailing Address Updates

USPS Mailing Address Update

Address Management Services does not process mailing address changes. Please visit the USPS mailing site

TCAD Mailing Address Updates

Please also note the Situs Address or the physical address is not the same as your Mailing Address. To update your TCAD Mailing Address, you will need to contact TCAD directly to request this at traviscad.org. The Address Management Services office can only verify and notify TCAD of the Situs or physical Address.

When an address is changed, who does the Address Management Services office notify and who is the property owner responsible for notifying?

Address changes are published on the Address Management Services website. Agencies that reference the address change database to update their records include:

• Emergency service providers (Police, Fire, EMS)
• United States Postal Service (1-800-275-8777)
• Travis Central Appraisal District (512-834-9317)
• Williamson County Appraisal District (512-930-3787)
• Travis County Voter Registration (512-854-4454)
• Williamson County Voter Registration (512-943-1629)
• Time Warner Cable (512-485-5555)
• AT&T (1-800-464-7928)
• Texas Gas Service (1-800-700-2443)
• Austin Energy (512-494-9400)

The Post Office will continue to deliver mail sent to your former address for at least one year. This period is normally sufficient to change printed matter, notify correspondents and correct telephone listings. The Post Office requests you not fill out a Change of Address form from the Post Office. The Post Office requests you update the address numbers on your mailbox to your assigned 9-1-1 address by the effective date provided on your address change notification.

The property owner will need to contact the entities directly to update their billing/mailing address. Although the above entities have access to the address change database, this does not ensure that your records have been updated in their system. If you need verification that their records have been updated, you will need to contact them directly.

How do I find out my ZIP Code?

The City of Austin's Address Management Services office does not maintain ZIP Codes. Only the US Postal Service can accurately verify your ZIP Code. You can use the ZIP Code lookup tool on the US Postal Service website, or contact them directly at 800-275-8777.

Address Change Data

View the Address Change Data below, or Access the Address Change Data in the Open Data Portal.