Shared mobility services include shared micromobility (also known as dockless mobility) and shared vehicle services that are available for short-term rental in City of Austin right-of-way.

  • Micromobility services refer to scooters, skateboards, or other compact devices designed for personal mobility which do not have a license plate.
  • Shared vehicle services refer to larger devices such as mopeds, smart cars and small electric vehicles that are licensed for operation in the roadway and require a license plate.

Micromobility

Micromobility refers to scooters, skateboards, or other compact devices designed for personal mobility which do not have a license plate. Micromobility devices are distinct from bikeshare and personally owned bicycles. They also do not describe electric personal assistive mobility devices, such as electric wheelchairs or other medical mobility devices

Using Micromobility Services

People who use micromobility services should do so safely. Follow all applicable micromobility laws and regulations to help keep Austin moving safely.

  • Pedestrians First - Yield to people walking on sidewalks.
  • Park Responsibly - Park in a secure, upright position in designated areas, such as furniture zones of sidewalks, public bike racks and other marked parking zones. On sidewalks, give at least 3 feet of clearance for accessibility.
  • Stay on Right-of-Way - Do not take micromobility devices to unauthorized areas, such as private property, parkland, or State-owned land, unless otherwise authorized.
  • Know What You're Sharing - Users have access to shared micromobility services without having to share Personally Identifiable Information and can opt in to data sharing only after getting clear information about what data will be shared.
  • Right and Report - If you see a unit toppled over or parked improperly, help out by righting the unit and reporting to Austin 3-1-1.

Illustrated graphic showing how Austin e-scoots: one person per scooter, wearing helmets for safety, riding in the bicycle lane or vehicle lane, scooting respectfully on the sidewalk, etc. A colorful graphic that outlines the "rules of the road" for electric scooter users: one person per scooter, yield to people walking, bicycling and people with disabilities, wear a helmet for safety, don't ride on parkland, don't ride while under the influence of intoxicants, and park scooters with care.

Download a PDF version of the etiquette flyer.

Current Micromobility Operators

The following micromobility service operators are licensed to operate in Austin's downtown Austin project coordination zone. Supplemental licenses permit operators to provide additional units in areas outside of the downtown area project coordination zone.

Shared Vehicle Services

Shared vehicle services refer to larger devices such as mopeds, motorcycles, smart cars, small electric vehicles, and other motor vehicles required to have license plates and that are required to operate in the roadway. They are distinct from micromobility devices in that all regular state Texas Department of Transportation rules and regulations for driving motor vehicles apply.

Current Shared Vehicle Service Operators

The following shared vehicle service operators are licensed or contracted to operate in the City of Austin.  

  • Licenses: initial licenses grant operations to occur in Austin’s downtown Austin project coordination zone. Operators can apply for supplemental licenses, which permit operators to provide additional units in areas outside of the downtown area project coordination zone. 
  • Contracts: allow for specific outlined use, with no specific boundary except within the city limit. Contracts require payment for on-street parking usage.

Shared Mobility Services Open Data

Austin Transportation has open data and reporting tools on micromobility and shared vehicle services, available for public use and analysis. This data is anonymous and streamlined using data standards shared by leading American cities.

In developing these tools, Austin Transportation created the Austin Dockless Application Programming Interface (API), a tool based on cloud technology that gives others fast and powerful access to dockless mobility data. The API acts as a geospatial interface to the Dockless Vehicle Trips dataset and powers the Dockless Data Explorer. Austin Transportation hopes that other transportation agencies can reuse this code to create their own interactive visualizations.

Shared Mobility Regulation and License Applications

Director Rules for Deployment and Operation of Shared Small Vehicle Mobility Systems

Austin Transportation filed the following final rule for the regulation of shared small vehicle mobility systems with the City Clerk on Friday, Nov. 9, 2018.

License Applications

Please note, for shared micromobility services, Austin Transportation Department has paused issuance of new licenses while staff assesses the level of demand for currently licensed vehicles, including bicycles and scooters.  For shared vehicle services, the Austin Transportation Department has not paused issuance of new licenses.

The license application and associated documents required for shared mobility companies to operate in the right-of-way are available below. If approved, the license will be valid for six months.

Please submit signed and completed documents to:

Mobility Services Division
1111 Rio Grande St.
Austin, TX 78701

Shared Mobility Program Background

Learn more about the community feedback process conducted in 2018.

Memoranda to City Council provide additional information on program development.

Contact Us

Report issues with shared mobility services to Austin 3-1-1 by phone or mobile app. For other comments and questions, please email DocklessMobility@AustinTexas.gov

<iframe width="560" height="315" src="https://www.youtube.com/embed/6U90inrMRq4" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>