Austin’s Residential Permit Parking Program is an initiative designed to give residents a better chance of finding an on-street parking space in their neighborhood.

COVID-19 Permitting Office Closures

As part of Austin Transportation's concerted efforts to stop the spread of COVID-19, we have closed our permitting offices to the public and are not providing walk-in service until further notice. See below for offices that are closed and further details.

Parking and Mobility Services Permitting Office (1501 Toomey Road)

  • New Residential Parking Permits and new/renewal Chauffeur Permits are issued only on Wednesdays, between the hours of 8 a.m. – 12 p.m., by appointment only
  • No applicants are allowed to enter the building. ATD Staff will assist applicants with curbside services
  • Applicants must scan their notarized documents to staff for prior approval, and to call upon arrival, but stay in their vehicles
  • Limited permits are being issued by regular mail with over-the-phone payments
  • Staff can be reached via email at or by phone at (512) 974-2891 or John Lopez by email at or by phone at (512) 974-1438


The purpose of the Residential Permit Parking (RPP) Program is to help ease the impacts to neighborhoods from non-residential parking along streets adjacent to commercial properties. The desired outcome of RPP is to increase the amount of on-street parking available to residents and their guests while balancing the needs of others who desire to park along the street.

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