If you are a ground transportation company and need to file an accident report, please fill out and print the form (PDF, 19 KB) and return to the parking division by fax at 512-974-1560 or by mail to 1111 Rio Grande St., Austin TX 78701.

Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit application.

Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit application (PDF).

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab, or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance application.

Do you need to add new vehicles or replace existing vehicles to your ground transportation operating authority? Complete the Report of New/Replacement Equipment Form to report your equipment.

To add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Download the application (PDF). 

Need to apply for taxicab business franchising? View criteria needed for taxicab franchising and submit a Taxicab Franchising Application.

Complete and submit a Temporary Supplemental Vehicle Permit Application to report a temporary supplemental vehicle.

The State of Texas allows municipalities to regulate booting, as long as local regulations meet certain minimum requirements. Complete an application for vehicle immobilization service.

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