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Accident Report Form

If you are a ground transportation company and need to file an accident report, please click here to print out the form (PDF) and return to the parking division by fax at (512)974-1560 or by mail to 1111 Rio Grande Street, Austin Texas 78701.

Charter Bus Service Permit Application

Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit Application.

Chauffeur Permit Application

Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit Application (pdf).

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Ground Transportation Operating Authority Application

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance Application.

Ground Transportation Service Providers

New/Replacement Ground Transportation Equipment

Do you need to add new vehicles or replace existing vehicles to your ground transportation operating authority? Complete the Report of New/Replacement Equipment Form to report your equipment.

Special Event Temporary Ground Transportation Permit - CHARTER BUS

To add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Click here to download the application

Taxicab Franchising

Need to apply for taxicab business franchising? View criteria needed for taxicab franchising and submit a Taxicab Franchising Application.

Temporary Supplemental Limousine Permit

Complete and submit a Temporary Supplemental Vehicle Permit Application to report a temporary supplemental vehicle.