What do I do if I think my car was towed illegally?

Call 3-1-1 and file a police report for “wrecker ordinance violation.”  Pay to get your car out of impound and request a hearing with the local Justice of the Peace to potentially recoup your money.  Please see the City of Austin Towing Customer Bill of Rights in English and in Spanish. You can also contact the state agency that regulates towing, the Texas Department of Licensing and Regulation (“TDLR”) at 1-800-803-9202. After you have made a police report, the case will be assigned to a Detective and they will be in contact with you.