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TARA

The purpose of the Office of Telecommunications & Regulatory Affairs is to negotiate and administer utility franchise agreements and telecommunications license fees and to ensure the City receives fair compensation for the private use of public rights-of-way.  TARA provides collection services for City departments and investigates claims for damages to City property.  The office advocates for the public interest in community technology by providing support and resources to ensure digital inclusion for all.   TARA also advocates for the welfare of the citizens of Austin by monitoring credit access businesses in an effort to reduce abusive and predatory lending practices.

Franchise Agreements and License Agreements

  • Ensuring the best and most remunerative use of public rights-of-way by negotiating franchise agreements, license agreements, and contracts that maximize revenue;

Claims Payments owed to the City of Austin

  • Providing assistance to client departments in safeguarding and recovering City funds in order to maximize collections and available funds for those departments;

Digital Inclusion

  • Bring the benefits of communications technology to all members of the community by providing free or affordable community access to computer technology, enhancing employability and technical skills of all individuals, and promoting community awareness of and comfort with emerging technology.

Financial Advocacy Resources

  • Advocating for the welfare of the citizens of Austin by monitoring credit access businesses in an effort to reduce abusive and predatory lending practices.

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Contact Info

Phone: 512-974-2999

Fax: 512-974-2416

Physical Address:

124 West 8th Street
Austin , TX 78767

See Map

Mailing Address:

P.O. Box 1088
Austin, TX 78767

Key Contact : Rondella Hawkins

Position : Officer

Phone Number : 512-974-2999

Open Hours:

  • Monday - Friday 7:45 AM - 4:45 PM

TARA Revenue
TARA brought in $36,897,977 in franchise, license and right-of-way fees in 2015