For billing questions or to start services, contact City of Austin Utilities at 512-494-9400.
For Tap Application information call 512-972-0000.
Information on Public Meeting held July 30, 2014 on Water and Wastewater Service Line Installation
Austin Water Utility Taps Office has two locations:
Waller Creek Center: 625 E 10th Street, Suite 200, Austin Texas 78701
Lobby Hours: Monday, Wednesday – Friday 8:00 – 12:00; 1:00 – 3:30; CLOSED Tuesdays
One Texas Center: Development Assistance Center (DAC) 505 Barton Springs Road, 1st floor
Hours: Monday – Wednesday 8:00 – 11:00; 1:00 – 2:00; CLOSED Thursdays
To reach the Taps Office by phone please call 512-972-0000
Reclaimed Water Service Application (pdf)
Interactive Monthly Meter-Read Report
Austin Water Utility is owned and operated by the City of Austin, Texas.
Get information about the upcoming 10-one elections: www.austintexas.gov/10-one