Water Meters
A water meter can be purchased when a new water service connection is not required, as determined by Austin Water's Utility Permitting Office. Water meters can be installed by Austin Water or a private right-of-way contractor depending on the meter size and the residential or commercial use.
Take the Water Meter Project Survey to determine the correct process for your project.
Austin Build + Connect Portal
Tap plan and Water Meter Upgrade (WMU) applications are reviewed and processed through the Austin Build + Connect (AB+C) portal.
Guest Access
Public search is available to look up permit and case history by address without registering:
Registered User Access
Applications for engineered tap plan review must be submitted by a Texas licensed Professional Engineer (PE) only. Licensed PEs must register in the AB+C portal. Registered users can submit initial applications and project documents, submit revisions and corrections, view permits and make payments online.
- See the AB+C User Guide for Engineered Tap Plans and Water Meter Upgrade (PDF) for instructions on how to register, submit, process and pay.
- Register at austintexas.gov/abc.
- For questions, email Tap_planreview@austintexas.gov.
Residential Use
Qualifying residential customers may be able to purchase a water meter without submitting a Water Meter Upgrade Plan Review Application to Austin Water's Tap Plan Review team.
- Water Meter Upgrade Plan Review Application Checklist (PDF)
- Water Supply Fixture Unit Calculator
- AB+C User Guide for Engineered Tap Plans and Water Meter Upgrade (PDF)
- Fee schedule (PDF)
Commercial Use
An application packet must be submitted to Austin Water's Tap Plan Review team before purchasing a water meter. Depending on your project:
- Sites without a City of Austin site plan: submit the Water Meter Checklist (PDF)
- Sites with an active City of Austin site plan: contact UDSPipelineEngineering@cityofaustin.onmicrosoft.com