Office of Police Oversight
The Office of Police Oversight accepts community feedback about interactions with the Austin Police Department.
Read our Frequently Asked Questions to learn more.
Next Police Oversight Implementation Workgroup Meeting
The Office of Police Oversight (OPO) will host the quarterly Police Oversight Implementation Workgroup meeting on Wednesday, May 14th, from 6:00 p.m. to 7:30 p.m. We invite community members to attend for an overview of quarterly complaints data and ask questions about our complaint process.
The meeting is open to the public and will be hosted at the Carver Branch of the Austin Public Library, Room #2, located at 1161 Angelina St, Austin, TX 78702.
Accessibility and Accommodation Information: The event will be presented in English, Spanish, and American Sign Language (ASL). Additional interpretation services and accessibility accommodations are available upon request.
If you have any questions or concerns, please email OPO.Outreach@AustinTexas.gov or call (512) 974-9090.
Top Services
Related Information
- 2022 Annual Report
- Know Your Rights When Interacting With the Police
- Community Police Review Commission
What We Do
When people have concerns or complaints about potential police misconduct, those concerns need to be heard, investigated, and resolved. At Austin’s Office of Police Oversight (OPO), everything we do is to promote an atmosphere of earned trust between Austinites and the Austin Police Department (APD). We do this by making it easy, accessible, and safe for Austinites to provide information and start the process. For example, we make sure that:
- There are several reporting options available (email, an online form, telephone, etc.).
- The process is not overwhelming or complex.
- People understand that they can choose to remain anonymous.
- The community understands what we do, how we do it, and how to reach us.
Read our Frequently Asked Questions to learn more.
Our office also:
- Makes recommendations to the City Manager and to APD about individual incidents and investigations, as well as broader policy recommendations.
- Is committed to treating all parties — residents, APD, and the Austin Police Association (APA) — as stakeholders involved in an ongoing conversation. We seek to understand and learn from all perspectives.
Our Mission
The mission of the Office of Police Oversight (OPO) is to provide impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community.
SERVICES
This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.