District 6 - Report a Concern
The City of Austin’s 3-1-1 system is a quick and easy way to find answers to many of your questions and concerns.
Our friendly and knowledgeable 3-1-1 Ambassadors can answer questions and assist with issues regarding a City of Austin department or service. Ambassadors are available 365 days a year, 24 hours a day, seven days a week.
There are many easy ways to contact a 3-1-1 Ambassador. Choose an option that’s convenient for you:
- Dial 3-1-1 or 512-974-2000.
- Complete a service request online
- Send 3-1-1 an email.
- Download the 3-1-1 mobile app
Need Assistance Beyond 3-1-1?
If you haven’t succeeded with your 3-1-1 request, feel free to contact the District 6 office.