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Service Online Phone Contact

Schedule a drop off at the Recycle & Reuse Drop-off Center

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.
No

Search for a warrant

Search for an active warrant in the Austin Police Department Warrant List.
No

Search for code complaint cases

Citizen Connect is an online tool (replacing Austin Code & Permit Tracker) that allows searches of complaint cases by address, case number or various region filters.

Yes
512-974-2633 Development Services

Search for water quality protection publications

Search water quality protection publications from 1974 to the present.
No

Search police reports

Search the APD Incident Report database for public police reports.
No

Search the registered sex offenders database

Search for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.
No

Sexual Health Clinic

The Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms.

No
512-972-5430 Health

Share your feedback with Community Court

The Citizen Feedback Form lets you share any comments or concerns directly with Community Court.
No

Share your ideas about improving Austin

Bring your valued voice to the table about a number of topics and initiatives. Participate in City government online or in person, and find ways to give your input!
No

Small cell permitting

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

No
512-974-3430 Development Services

Smoking violations

Smoking in public places is prohibited in Austin.  To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form.  Reports can be made anonymously.

Yes
3-1-1 Health

Social services at neighborhood centers

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.

No
512-972-5000 Health

Stay informed about the Repeat Offender Program

The Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards.

No
3-1-1 Austin 3-1-1

Storm debris removal

See options for storm debris removal and guidelines to help you get it set out correctly and collected.

No
Austin 3-1-1

Submit a 3-1-1 request

Submit or check the status of an Austin 3-1-1 service request online or over the phone.
No

Submit a conflict of interest form

In compliance with State Local Government Code Chapter 176, vendors and local government officers doing business with the City of Austin must file required forms with the City Clerk's office when a relevant conflict exists.
No

Submit a crime tip

Help law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip.
No

Submit a Public Information Request

You have the right to access all government records for any reason, except where certain rules apply. You can request public records online, by email, by mail, or in person. Learn more about the public information request process and how to submit your request.
No

Submit an integrated pest management (IPM) plan

Integrated pest management (IPM) is a continuous system for controlling pests such as weeds, diseases, insects, and others. Pest management options are based on effectiveness, environmental impact, site characteristics, worker/public health and safety, and economics. IPM takes advantage of all appropriate pest management options.
No

Swimming pool or spa inspections

Public and semi-public pools and spas must be inspected and issued a permit. Complete a Permit and Plan Review Application or call 512-978-0300 for more information.

No
512-978-0300 Health