You can file complaints about insurance issues, noisy animals, traffic violations, City code violations, or any other Class C Misdemeanor offense with the Municipal Court.

Steps to file a complaint

1. Gather information

You need to know who you are accusing and provide:

  • Their name
  • Their contact details (as much as is available to you)
  • Your contact details
  • Details about the violation

2. Pick the right affidavit form for your complaint

An affidavit is a legal form signed under oath. This will be used for further investigation.

3. Submit the form

You must sign the form with a notary:

  • If you want to submit the form in person, don’t sign the form until you see a notary at a Municipal Court location. 
  • If you submit by mail or email, you must bring the filled-out form to a notary before signing.
In person

Go to one of our two locations:

Main Courthouse: 6800 Burleson Road, Building 310, Suite 175, Austin, TX 78744

Jaime Padron Substation: 12425 Lamplight Village Ave., Austin, TX 78758

By mail

Mail your notarized complaint form to:

Austin Municipal Court
P.O. Box 2135
Austin, TX 78768

Be sure to make a copy of the notarized form for your records.

By email

Send a scan of your form to court@austintexas.gov.

4. Wait for contact

A prosecutor will contact you about your complaint within 21-30 days. If this does not happen, call 512-974-4800 or email court@austintexas.gov.

More information about citizen complaints

Terminology

  • Complainant: The person filing the complaint.
  • Defendant: The person being accused.
  • Subpoena: An order to go to court.

Requirements for filing a complaint

  • The complainant must provide a fair and complete account of the facts.
  • Required fields marked with an asterisk (*) must be filled out, or the complaint may not be accepted.

The complaint process

  • If the accused contests the charges, the complainant must appear in court. 
  • If found guilty, the defendant may be fined up to $500 or $2000 for some charges, plus court costs. There is no jail time. The defendant can appeal the case to a higher court. 
  • Once a case is filed, only a Municipal Court judge can dismiss the case, based on the prosecutor's recommendation.
  • The prosecutor can subpoena the person who filed the complaint to testify in court.

Counter-complaints

  • The defendant can file a counter-complaint if the complainant has also done something illegal. 
  • Any statements made by the counter-complainant can be used against them. 
  • The prosecutor represents the state and does not have an attorney-client relationship with the complainant.

About

The Municipal Court is part of the local government in the City of Austin. It aims to provide fair and quick justice. You can use the court's services in person, online, by phone, email, or mail. The court handles minor crimes in Texas, including traffic tickets, city rules, juvenile cases, and disabled parking. Learn more about what we do.