Schedule a Building Inspection

Schedule a Building Inspection

You can schedule a building inspection online with the AB+C Portal or by phone. For general questions or emergency inspections, please email Building Inspections. Anyone associated with the permit can schedule an inspection: the general contractor, the homeowner (if listed as the general contractor on the permit), the trade contractor, or their official agents. However, the permit holder and owner-general contractor are responsible for ensuring the proper sequence of inspections.

How to Schedule an Inspection Online

    Register and Log In

You must be a registered AB+C Portal user. If you have not registered, you can register online on the AB+C Portal.

Once you are registered, log in.

Please note that you can only schedule an inspection through the AB+C Portal if your AB+C account is linked to the permit, the permit is in "Active" status, and fees have been paid. 
 

  Navigate to “My Inspections”

Clicking My Inspections will display permits with available inspections to be scheduled.
 

 

    Find Your Permit

Locate your project and click on the small check box to the left of the permit number.

Note: You can filter your results with the search tab located below My Inspections.

A list of inspections needed for that permit will appear.
 

    Request Inspections

Scroll down towards the bottom of the page, where you'll find the options to schedule, cancel, or view inspections. Click Schedule Inspection. 

When submitting a request to schedule an inspection, please ensure all required fields are completed. Check the box to the left of the inspection you wish to schedule, select a date, and leave any comments for the inspector. 

Once done, scroll down to the bottom of the page and click Request Inspection. 

Note: You will only need to fill out the required fields for the inspections you are scheduling. 
 

 

    Confirmation

After clicking "Request Inspection," a confirmation note will appear at the top of the page indicating the results of your inspection request. It will either confirm that the inspection has been successfully scheduled or display an error code with additional information.

Note: Once the inspection has been scheduled, that inspection process will no longer appear on the list of inspections you can schedule unless it is marked as ‘Partial’ or ‘Fail’.

For additional instructions on how to navigate the AB + C Portal including how to cancel an inspection, refer to the AB+C Manual ^(PDF). 

Note: Inspections are usually performed 24 hours after scheduling, but an inspector’s workload can delay a scheduled inspection until the next business day or 48 hours after scheduling.

How to Schedule an Inspection by Phone 

    Get an IVR PIN

To get your Interactive Voice Response System Personal Identification Number, complete the form Inspection Agent Letter of Authorization and Request for IVR PIN Number ^(PDF). 

Email the form to building.inspections@austintexas.gov upon completion, and a PIN will be assigned. 
 

  Gather Additional Required Information

In addition to your IVR PIN, you will need your ten-digit permit number and three-digit inspection code. Your required inspections and related codes are noted on your printed permit. See the graphic below. 

 

  Call the Interactive Voice Response (IVR) Number

Call the IVR Number at 512-974-9405 and choose Schedule Inspection. Enter the requested information.

You can also schedule an inspection online by registering at the AB+C portal. 

If the IVR Number is not functional, email building.inspections@austintexas.gov.

 

Note: Inspections are usually performed 24 hours after scheduling, but an inspector’s workload can delay a scheduled inspection until the next business day or 48 hours after scheduling.

For general questions or emergency inspections, please email Building Inspections.