• I How do I request a reasonable accommodation?

• You may submit a request to:  City's ADA Coordinator David Ondich to david.ondich@austintexas.gov or 512-974-3256

• You may make a request for an accommodation verbally; however, City staff is required to put your request to writing.
• If you are unable to identify the City requirement that relates to your request for an accommodation, City staff can assist. You can also provide a letter or notification from a City department that describes the City requirement.
• City staff has 30 days to make a determination on your request. If you need an accelerated review for your request, you need to notify City staff.
• If City staff requests additional information or documentation, the 30 day determination period is paused until you or your representative provides the additional information or documentation.
• The decision on your request will be sent by certified mail, regular mail, and, if you request, by email.