As you rush through the bustling terminal at Austin-Bergstrom International Airport (AUS), catching a flight or returning from a trip, it’s easy to overlook the intricate machinery that keeps this dynamic airport running smoothly. Behind every landing and takeoff, a dedicated team works tirelessly to ensure the airport is safe, efficient, and inviting. This responsibility rests with the Field Maintenance Division, a group of unsung heroes who operate behind the scenes to ensure AUS not only remains operational at all times, but also appears effortlessly welcoming to travelers.
Recently, we had the opportunity to sit down with Chris Carter, a seasoned leader in the Field…
Howdy, travelers—or shall I say, concession connoisseurs! You’re probably asking what a concession is, and why did I just call you an expert in it? And no, we’re not talking about the concession at your local sporting event selling candy and popcorn. We’re talking about the local-based businesses at the Austin Airport that give you the best slice of “weird” our city has to offer.
Whether you’re an airport aficionado or only have flown a few times in your life, you have experienced or at least walked past retail and restaurant concessions in the terminal. In this issue, you will learn how numerous businesses operate all in one place in such a fast-paced setting. Let’s star…
Looking forward to planning that winter holiday trip? Say less. We've got you covered with a perfect destination treat: Aspen, Colorado. Where upscale dining, high-end shopping, and luxurious amenities epitomize a bougie lifestyle for those seeking refined and opulent experiences. Snowshoeing, snow biking, eating, shopping, skiing, tubing, relaxing, and more skiing. Aspen is a city that has it all and will put you on the top of mountains and your friend's Instagram feed. Lucky for Central Texans, American Airlines provides nonstop service from Austin (AUS) to Aspen (ASE) every Saturday until April 3, 2025. The service will continue in June 2025. Here are our top recommendations f…
Over here at the Austin Airport, travelers with American Airlines, United Airlines, Spirit Airlines, and JetBlue Airways are considered our lucky folks. You may ask, "What makes those travelers so lucky?” Well, those airline travelers are located on the west end of the terminal and therefore get to indulge in all the finger-licking classics, comradeship at bars, and the best Southern styles.
Let’s start off with everyone’s first true love, food. Although I'm going in chronological order of breakfast, brunch, lunch, and dinner, you can savor these delicious bites at any point of the day!
What do doctors say is the most important mea…
Welcome back to Behind the Takeoff: a series about the talented and hard-working staff who keep things running smoothly here at Austin-Bergstrom International Airport (AUS). Today, we’re covering our dedicated Guest Services Division. Frequent travelers may recognize our Guest Services team by their friendly smiles and iconic blue shirts. To get an inside scoop about this incredible team, we connected with one of our Guest Services Managers, Bianca Xoyamayagua-Galvan.
What is the AUS Guest Services Program?
Here at AUS, we know that while the passenger experience can be exciting, it can also be overwhelming or stressful, too. That’s why Guest Services is her…
Austin-Bergstrom International Airport (AUS) is soaring to new heights of safety thanks to a groundbreaking partnership with the Federal Aviation Administration (FAA). We're one of the first airports in the entire nation to receive the FAA’s new Surface Awareness Initiative (SAI) system, a game changer for air traffic control.
Using a surface situational awareness system from uAvionix, air traffic controllers now have a real-time, bird's-eye v…
Howdy travelers! Welcome back to another edition of "Behind the Takeoff," where we bring you the inside scoop on the hardworking teams at Austin-Bergstrom International Airport (AUS). Today, we're diving into the world of Lost and Found with none other than Deon Ivy, our incredible Terminal Operations Officer. Buckle up, because you're in for a ride filled with heartwarming reunions, quirky finds, and behind-the-scenes deets!
How Lost and Found works at AUS
First things first: Have you ever wondered what happens to that water bottle you left behind while rushing to catch your flight? Deon’s got the answers. The…
Austin-Bergstrom International Airport (AUS) is sharing some insight on nonstop transatlantic flights to Amsterdam, Frankfurt, and London. Operated by KLM Airlines, Lufthansa, and British Airways, these routes perfectly connect Austin with the heart of Europe and beyond. Whether you’re a business traveler seeking new opportunities or a leisure traveler yearning for adventure, these flights open up a wo…
It's that "party in the U.S.A." time of year, which only means one thing… fireworks paired with BBQ! Oh, and that the airport will be busy connecting families to celebrate the Fourth of July. Don't believe us? Look at the numbers, just this May we broke the busiest month on record for Austin-Bergstrom Interantional Airport (AUS) with 2,068,404 passengers, exceeding our previous record from last July by over 27,000 passengers!
So, how do you prepare for a busy holiday, you may ask? Plan accordingly, pack properly, and most importantly, arrive early! For more guidance, refer to our list of travel tips below:
Th…
Summer is in full swing, and our international nonstop flights are here to fly you away to unforgettable adventures. Picture yourself surrounded by the breathtaking beauty of the Canadian Rockies outside of Calgary, where Moraine Lake shimmers like a turquoise jewel nestled in the Valley of Ten Peaks. Prefer a laid-back vibe? Take a leisurely stroll along Amsterdam's picturesque canals, where twinkling lights dance on the water, casting a romantic scene.