The City of Austin’s 3-1-1 system is a quick and easy way to find answers to many of your questions and concerns.

Our friendly and knowledgeable 3-1-1 Ambassadors can answer questions and assist with issues regarding a City of Austin department or service. Ambassadors are available 365 days a year, 24 hours a day, seven days a week.

There are many easy ways to contact a 3-1-1 Ambassador. Choose an option that’s convenient for you:

 

Need Assistance Beyond 3-1-1?

If you haven’t succeeded with your 3-1-1 request, feel free to contact the District 6 office.