Austin Transportation Department, in partnership with the Austin Police Department, provides the opportunity for volunteers to assist in addressing illegally parked vehicles in designated accessible parking spaces. Through volunteering with the Accessible Parking Enforcement Program, volunteers will help ensure accessible parking is available for those who need to legally utilize accessible parking spaces. After receiving training, volunteers will be able to issue citations and warnings to motorists illegally parked in designated accessible parking spaces and will educate the community on the importance of keeping these spaces open for those who are legally entitled to use them.

View an interactive map of accessible parking options in and around downtown Austin. Features include:

  • Marked ADA spaces
  • Marked ADA parking zones
  • Available curb ramps for accessibility
  • Surface lots and garage parking
  • Entrances and exits to surface lots and garage parking

 

A photo of a parking space sign with the international symbol of accessibility and the words "Volunteer with our parking enforcement program! AustinTexas.gov/ParkingVolunteer

 

Application Process

To apply to become a deputized Accessible Parking Enforcement Program volunteer, fill an application form and sign up for training through the link provided below. Due to the COVID-19 pandemic, training is currently conducted virtually through Microsoft Teams and with limited attendee in person training. Volunteers must wear face coverings and must maintain 6 feet of distance from others to help prevent the spread of COVID-19 during training and while out in the field volunteering. 

If you need assistance, please call (512) 975-1921. 

Training Calendar

Volunteers must sign up for a mandatory two-day training session by submitting an application on GivePulse three days prior to the session. 

Online training will be held on Friday, July 10 from 9 a.m. - 11 a.m.
In person training will be held Saturday, July 11th from 9 a.m. - 11 a.m. at Austin City Hall  (301 W. 2nd St.)
 

In person training will comply with physical distancing measures and will allow for 6 feet of distance between attendees. Volunteers and instructors must wear face coverings during the training.

Report violations to 3-1-1

Want to help keep designated accessible parking spaces open for those who need them? You can report accessible  parking violations by submitting a service request through the Austin 3-1-1 mobile app! By reporting violations to 3-1-1, you can help our volunteers locate violators illegally parked in designated accessible spaces. You can even snap a picture to include with your request. Download the app by going to Google Play or the App Store and searching Austin 311.

Contact Information

If you have any questions about the Accessible Parking Enforcement Program, please email the Accessible Parking Enforcement Program team at accessibleparkingvol@austintexas.gov or call (512) 975-1921.