Dockless mobility systems consist of devices, such as bicycles or scooters, that do not require fixed docking stations for users to receive or return units.
Using Dockless Mobility Services
People who plan to use dockless mobility services should do so in a safe and ethical manner. Please follow these guidelines to help keep Austin moving safely.
Pedestrians First - Yield to people walking on sidewalks.
Park Responsibly - Park in a secure, upright position in designated areas, such as furniture zones of sidewalks, public bike racks and other marked parking zones. On sidewalks, give at least 3 feet of clearance for accessibility.
Stay on Right of Way - Do not take dockless devices to unauthorized areas, such as private property, parkland, or state-owned land, unless otherwise authorized.
Know What You're Sharing - Users have access to dockless mobility services without having to share Personally Identifiable Information and can opt in to data sharing only after getting clear information about what data will be shared.
Right and Report - If you see a unit toppled over or parked improperly, help out by righting the unit and reporting the issue to Austin 3-1-1.
Download a PDF version of the e-scooter etiquette flyer.
Final Director Rules for Deployment and Operation of Shared Small Vehicle Mobility Systems
Austin Transportation filed the following final rule with the City Clerk on Friday, Nov. 9, 2018.
Director Rules for Deployment and Operation of Shared Small Vehicle Mobility Systems
A summary of the written comments received is included in the notice of rule adoption.
More information is available in a dockless mobility rules update memo sent to Mayor and Council on Nov. 9, 2018.
The following dockless mobility service operators are licensed to operate in Austin's downtown Austin project coordination zone. Supplemental licenses permit operators to provide additional units in areas outside of the downtown area project coordination zone.
Dockless Mobility Data
Austin Transportation has open data and reporting tools on dockless mobility, available for public use and analysis. This data is anonymous and streamlined using data standards shared by leading American cities.
The Dockless Vehicle Trips dataset records trips taken in the city - at over two million, and counting - and is updated daily.
The Dockless Data Explorer is an interactive tool that visually displays clusters where trips start and end.
The Dockless Reporting Dashboard provides monthly summaries for statistics, such as trip numbers, miles traveled, average distance traveled, average trip duration, and number of devices.
In developing these tools, Austin Transportation created the Austin Dockless Application Programming Interface (API), a tool based on cloud technology that gives others fast and powerful access to dockless mobility data. The API acts as a geospatial interface to the Dockless Vehicle Trips dataset and powers the Dockless Data Explorer. Austin Transportation hopes that other transportation agencies can reuse this code to create their own interactive visualizations.
The license application and associated documents required for dockless mobility companies to operate in the right of way are available below. If approved, the license will be valid for six months. Please submit signed and completed documents to the Mobility Services Division (1111 Rio Grande, Austin, TX 78701).
Austin Transportation is engaging with operators and working concurrently on program elements, including mapping and marking parking zones, and data reporting and management protocols. Austin Transportation is working with dockless mobility operators to continuously improve performance.
Public Input Process
In March and April 2018, Austin Transportation held a series of public meetings related to dockless mobility:
The Dockless Mobility Community Survey was available throughout the month of August 2018 and is now closed.
The following Council Memorandums provide additional information on the dockless mobility process.
Online Questions, Comments and Feedback
Please email DocklessMobility@AustinTexas.gov.