+ City of Austin, Texas

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Austin Water provides a wide array of environmental services that helps protect water quality and endangered species.

Austin Water's Special Services Division administers and enforces the following programs:

  • Lake Water Protection Program - administers rules for boats, marinas and shore facilities to insure that sewage is managed appropriately and the City’s water supply is protected.
  • Liquid Waste Hauler Program - regulates liquid waste transportation, including sewage, water and wastewater treatment sludge, septic tank waste, grit trap waste, grease trap waste and portable toilet waste, for the City of Austin.
  • Water Wells Program - administers Ordinance No. 20121011-005 that includes registration requirements for the drilling of water wells, the installation of water well pumps and other closely related activities. These rules apply to any water well (existing, new or planned) that is located on a property that receives water or wastewater service from the Austin Water.

Center for Environmental Research
Austin Water’s Center for Environmental sponsors events, classes, and workshops and conducts numerous research projects at Hornsby Bend focused on waste recycling, ecology and hydrology.

Austin Water manages 40,000 acres as the Wildland Conservation Division. These lands provide valuable habitat for endangered species, wildlife and native plants while protecting source water watersheds that help provide safe drinking water to the public. Management of these lands protects 22% of the recharge zone for the Barton Springs segment of the Edwards Aquifer and provides open space which adds to Austin’s quality of life and reputation as a community that values its environment.


Use this online form or this PDF form to request a residential cut over.  For commercial services, use either this online form or this PDF form.

Complete this application to submit a request for reclaimed water service.

Complete an application to request a commercial water/wastewater tap permit. Customers are required to submit approved utility construction plans and must have applied for a building permit before the tap permit can be issued.

Complete this online form to submit an application for a commercial water/wastewater tap permit.