+ City of Austin, Texas

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Services

Use this online form or this PDF form to request a residential cut over.  For commercial services, use either this online form or this PDF form.

Complete this application to submit a request for reclaimed water service.

Wastewater Service Rates - Retail Customers

Effective November 2013, new rates took effect. Click here for the new wastewater retail rates.

Wastewater Service Rates - Wholesale Customers

Effective November 1, 2013 new wastewater rates took effect. Click here for new wastewater rates.

Water Service Rates - Retail Customers

Effective November 1, 2013, new rates took effect. Click here for new rates.

Water Service Rates - Wholesale Customers

Effective November 1, 2013, new water rates took effect. Click here for new water rates for wholesale customers.

Complete an application to request a commercial water/wastewater tap permit. Customers are required to submit approved utility construction plans and must have applied for a building permit before the tap permit can be issued.

Complete this online form to submit an application for a commercial water/wastewater tap permit.

Download and complete this form to submit an application for a residential water permit.