Austin Transportation Department, in partnership with the Austin Police Department, provides the opportunity for volunteers to assist in addressing illegally parked vehicles in designated accessible parking spaces. Through volunteering with the Accessible Parking Enforcement Program, volunteers will help ensure accessible parking is available for those who need to legally utilize accessible parking spaces. After receiving training, volunteers will be able to issue citations and warnings to motorists illegally parked in designated accessible parking spaces and will educate the community on the importance of keeping these spaces open for those who are legally entitled to use them.

View an interactive map of accessible parking options in and around downtown Austin. Features include:

  • Marked ADA spaces
  • Marked ADA parking zones
  • Available curb ramps for accessibility
  • Surface lots and garage parking
  • Entrances and exits to surface lots and garage parking

 

A photo of a parking space sign with the international symbol of accessibility and the words "Volunteer with our parking enforcement program! AustinTexas.gov/ParkingVolunteer

 

Application Process

To apply to become a deputized Accessible Parking Enforcement Program volunteer, fill an application form and register for training through the link provided below. Due to the COVID-19 pandemic, training is currently conducted virtually through Microsoft Teams with limited attendees in-person training. Volunteers must wear face coverings and must maintain 6 feet of distance from others to help prevent the spread of COVID-19 during training and while out in the field volunteering. 

If you need assistance, please call (512) 975-1921. 

Training Calendar

We are currently recruiting volunteers for our next online class and field training session which will be on Friday, Oct 9, from 9 a.m. to 11 a.m.  The field training session will be on Saturday, Oct 10, from 9 a.m. to 11 a.m.  We can accommodate other days of the week for the field training if Saturday doesn’t work for you. 

To register for the class please submit an application through GivePulse. Registration deadline: Thursday, Oct 8, 11:59 p.m.

Once registered, we will send you a calendar invite with information regarding the MS Teams online class as well as additional documents for completing the course. 

If you have any questions, please send an email to accessibleparkingvol@austintexas.gov.

Report violations to 3-1-1

Want to help keep designated accessible parking spaces open for those who need them? You can report accessible  parking violations by submitting a service request through the Austin 3-1-1 mobile app! By reporting violations to 3-1-1, you can help our volunteers locate violators illegally parked in designated accessible spaces. You can even snap a picture to include with your request. Download the app by going to Google Play or the App Store and searching Austin 311.

Contact Information

If you have any questions about the Accessible Parking Enforcement Program, please email the Accessible Parking Enforcement Program team at accessibleparkingvol@austintexas.gov or call (512) 975-1921.