Questions?

Please don't hesitate to reach out to us with any questions about our programs or projects. Below is a list of phone numbers and email addresses to help direct you to the right team. For some inquiries, it is better to call and only a phone number has been provided.

 

Report a drainage problem, pollution spill or make a service request.


Drainage Charge or Billing Questions.


Administrative Offices


Floodplain Office


Media

  • Call our media line at 512-974-1450.
  • News releases are on our home page.

Rain to River


Physical Office Addresses


Mailing Address

City of Austin, Watershed Protection Department, PO Box 1088, Austin, TX 78767


Contact a specific person.

Call 3-1-1 or 512-974-2000 and ask to be transferred. Email is usually FirstName.LastName@austintexas.gov.