Welcome to the City of Austin Open Enrollment 2025
Open Enrollment is your opportunity to make changes to current benefit elections, with an effective date of January 1, 2025.
Please note, Medicare eligible retirees currently enrolled in a City Medical plan, will be auto enrolled in the Medicare Advantage Plan.
To learn more about the Retiree Medicare Advantage PPO Plan view the MA webinar.
Open Enrollment begins October 1, 2024, and ends November 1, 2024.
- View the 2025 Retiree Benefits Guide for rates, eligibility guidelines, and documentation requirements.
- View the 2025 Benefits changes.
- To make benefits changes online visit www.benselect.com/coa website. The Open Enrollment website will be available 24/7 and closes at 11:59 p.m. on November 1, 2024. Note, all PIN numbers were reset during Open Enrollment.
- To make benefits changes by phone, call 888-584-2919. Telephone enrollment is available Monday – Friday, from 7 a.m. – 8 p.m.
- Your first benefit deduction will occur on your January 2025 retirement check.
Attend a Retiree Open Enrollment Session
Representatives will be available to assist retirees who wish to make changes to their benefits.
Dates:
- Tuesday, October 1, 2024
- Wednesday, October 2, 2024
- Thursday, October 3, 2024
- Friday, October 4, 2024
- Wednesday, October 9, 2024
- Wednesday, October 16, 2024
- Wednesday, October 23, 2024
- Wednesday, October 30, 2024
Time: 9 a.m. - 4:00 p.m.
Location: Learning and Research Center, 5202 E. Ben White Blvd., Suite 500, Rm. 204, Austin, TX 78741
For questions or assistance, call the Employee Benefits Division at 512-974-3284.