Community Resources

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Food

Pandemic Electronic Benefit Transfer (P-EBT) provides eligible families with a one-time payment for each child who previously received free or reduced-price meals. For more Information visit Texas Health and Human Services (HHSC). The P-EBT Call Center 833-613-6220 will be open through Wednesday, September 30, 2020.

Housing

The City of Austin is continuing to provide services for people experiencing homelessness. HUD is providing the City additional guidelines to be able to put some measures in place at our emergency shelters as well as any kind of short-term places where people are going through transitional housing. Austin-Travis County are complying with CDC provided Interim Guidance for Homeless Shelters or call 800-232-4636

Relief In a State of Emergency (RISE) Funds

The City of Austin is offering $10 million in Relief in a State of Emergency (RISE) 2.0 funds to individuals in Austin and Travis County impacted by the COVID-19 pandemic. RISE 2.0 funds come after the original $15 million of RISE funds were awarded to 20 non-profits and social services agencies in May and June. Most of the funds distributed to the original 20 agencies have been exhausted. For more information, visit www.AustinTexas.gov/RISE or call 512-714-6950.

City of Austin Utility Bill Relief

As our community comes together to respond to the concerns of COVID-19, the City has taken steps to ensure customers have uninterrupted access to utility services and that customers experiencing hardships due to COVID-19 can get immediate utility bill help. Visit the following links for more information: Austin Energy COVID-19 Relief or call 512-494-9400City of Austin Utility Bill Relief or call 1-512-765-9721.

The following companies have temporarily suspended natural gas service disconnections due to non-payment for Coronavirus situation: Atmos Energy CenterPoint Energy Texas Gas Service

  • Neighborhood Centers are also providing rent and utility assistance to eligible individuals. Call 512-972-5780 for more information.
  • For businesses, find resources for both at ATXRecovers.com