Formal complaint: Impartial attitude and courtesy and other policy violations
Complainant alleges an Austin police officer declined to respond to a scene. OPO recommends this complaint receive a B classification.
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CITY
QUESTION
OFFICE OF
POLICE OVERSIGHT
NOTICE OF FORMAL COMPLAINT
ICMS #: 2021-1211
December 15, 2021
Complaint: The complainant alleges: 2 APD Officers on scene, 1 issuing tickets, the other one is
throwing items away. Officer
with AP#
is the one throwing items away. Asked for
a supervisor to respond to the scene and the officer refused, said he was on the phone with a
supervisor and then hung up.
This notice of formal complaint is a request for Internal Affairs to initiate an investigation to
determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and
Municipal Civil Service Rules.
Recommended Administrative Policies to Review (to include but not limited to):
301.1 PURPOSE AND SCOPE
All persons deserve protection by fair and impartial law enforcement and should be able to expect
similar police response to their behavior wherever it occurs. Employees will serve the public
through direction, counseling, assistance, and protection of life and property. Employees will be
held accountable for the manner in which they exercise the authority of their office or position.
Employees will respect the rights of individuals and perform their services with honesty, sincerity,
courage, and sound judgment.
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees shall provide equal and fair protection of all rights under local, state, and federal law
for all members of the community. Law enforcement will be conducted in an impartial and
equitable manner. In an effort to create an organizational culture that is inclusive and
nondiscriminatory, employees shall act professionally, treat all persons fairly and equally, and
strive to interact with the community in a positive manner. Employees will perform all duties
objectively and without regard to personal feelings, animosities, friendships, financial status,
occupation or employment status, sex, disability status, housing status, mental health or ability,
citizenship, language, national origin, creed, color, race, religion, age, political beliefs, sexual
orientation, gender identity, gender expression, ethnicity, or social or ethnic background.
Employees will endeavor to understand and respect cultural, national, racial, religious, physical,
mental, and other differences.
The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to
communications will be provided upon request.
OF
GENT
QUARTER
OFFICE OF
POLICE OVERSIGHT
NOTICE OF FORMAL COMPLAINT
900.4.1 DISCRETION AND REQUIREMENT TO TAKE ACTION
Sworn employees are charged with the responsibility to enforce the law, preserve the peace, and
to protect lives and property. (a) By itself, the mere fact that a minor violation of the law has
occurred may not be sufficient reason to justify arrest. Laws generally serve as the tools officers
use to protect residents' rights and to maintain peace in the community. (b) Officers will take
immediate action, if reasonably possible, to prevent any obvious felony offense, arrest any known
wanted felon they encounter, and protect all persons and property from imminent harm. (c)
Officers assigned to Specialized Units or other special duty assignments are not relieved from
taking enforcement action outside the scope of their specialized assignment when necessary. (d)
Whether or not an officer should take immediate action to enforce any law depends on a number
of things including, but not limited to, whether another more serious situation exists at the same
time and needs to be addressed first. (e) When a law or general order does not provide clear
guidance regarding a particular situation, employees will consult with their immediate supervisor
for direction, when practicable.
900.4.4 DUTY TO IDENTIFY
(a) Unless doing SO would jeopardize an undercover officer or a covert operation, employees will
furnish the name and identification number of any employee, including themselves, to any person
requesting such information regarding matters in which the employee was acting in an official
capacity. Names of employees will be given in sufficient form to fully identify the employee. (b)
Sworn employees taking police action while not in uniform will, as soon as possible, display their
police badge or APD ID and state the purpose for taking police action. (c) Employees will provide
the name and business telephone number of their immediate supervisor upon request by any
person. (d) Officers and employees shall comply with their duty to identify as soon as it is
reasonable to do SO under the circumstances.
Recommended Classification: The OPO is permitted to make a preliminary recommendation on
the classification of administrative cases.
The OPO recommends this complaint receive a B classification.
The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to
communications will be provided upon request.