Our Mission
The Austin Fire Department is committed to creating safe and resilient communities through prevention, preparedness, and effective emergency response.
Our Vision
The Austin Fire Department sets the standard among public safety agencies, serving the community through innovation and collaboration, while honoring tradition and embracing inclusion, equity, and diversity for all.
Our Motto
Excellence beyond our standards. Service beyond your expectations.
Our Doctrine
The Austin Fire Department provides our community with the services to not just meet their expectations, but to exceed them whenever possible. Responsive, high-quality public safety provided by dedicated AFD personnel build community capital in our department—the “profit” we make in exchange for those services—which directly determines the level of trust our various stakeholders have in the department’s leadership to make decisions in their best interests.
Core Values
- Integrity: Do the right thing.
-
Integrity is a quality you develop by adhering to moral principles. Organizational and personal integrity are essential to the success of our department; anything less is unacceptable. We are committed to upholding the trust given to us by the citizens we serve by adhering to and maintaining the highest standards in our Code of Ethics. Honesty and transparency develops loyalty to both the citizens and the fire department.
- Respect: Be nice.
-
Respect allows us to appreciate the best in other people. Putting forth your greatest effort is a sign of self-respect, a vital ingredient in this overall value. Remaining humble in serving others, being inclusive of all, and having pride in what you do demonstrate the respect you have for yourself, your co-workers, and our community.
- Ownership: Know your job.
-
To be effective, you must have a personal commitment to both the fire service and those you serve. You must hold yourself accountable for your words, thoughts, deeds, and actions. Never stop learning; have a steadfast commitment to developing as an individual and as a member of the Austin Fire Department. Becoming better at your job every day is paramount to success.
- Discipline: Be consistent.
-
Always do your best, not just the minimum to get by. Take a stand for, and act on, the things you know are honorable. Be courageous and stand up for what is right and just.