Since 1981, National Crime Victims' Rights Week (NCVRW) has challenged the nation to remove barriers to justice for all crime victims. In 2025, NCVRW will be observed April 6–12 with the theme: 

Connecting < KINSHIP > Healing  

This year’s theme highlights the power of human connection in supporting survivors. By fostering bonds, communities can improve access to services, rights, and healing — where advocacy begins. 

In alignment with this theme, the Austin Police Department's (APD) Victim Services Unit is emphasizing the importance of secure communication for victims and survivors. For individuals escaping domestic violence or human trafficking, an untraceable phone can serve as a crucial lifeline. 

Since 2020, APD has partnered with the 911 Cell Phone Bank to provide these devices to those in need. In recognition of National Crime Victims' Rights Week, the 911 Cell Phone Bank, together with APD, is launching a Phone Collection Drive. While the drive will begin in April, the department hopes to sustain these efforts throughout the year and inspire continued community involvement. 

"We've seen firsthand how a simple phone can be a lifeline for someone escaping a dangerous situation," said Melissa Nachbaur, one of the many Supervisors for the Austin Police Department Victim Services Unit. "By donating a device you no longer use, you could be giving someone the chance to reach safety, find resources, or rebuild their life."  

How to Support the Cause 

Donation drop-off boxes will be available at all the Austin Police Department substations, including: 

• Main Headquarters – 715 E 8th Street, Austin, TX 78701 

• North Substation – 12425 Lamplight Village Ave, Austin, TX 78758  

• South Substation – 400 Ralph Ablanedo Drive, Austin, TX 78748   

• East Substation – 812 Springdale Road, Austin, TX 78702  

• Community members can also donate their devices at any of the Austin Fire Department stations.

Community members are invited to donate any unused cell phones, tablets, and other electronic devices. These devices will be data-cleared, refurbished, and distributed to individuals in need through the 911 Cell Phone Bank program.  

For more information about the collection drive or the 911 Cell Phone Bank program, visit www.911CellPhoneBank.org, call 866-290-7864, or contact the Austin Police Department Victim Services Unit at 512-974-5037.  

For Media Inquiries:

Susan Shipp

Public Relations Coordinator

911 Cell Phone Bank

352.657.1922

sshipp@911cellphgonebank.org

Public Information Office

Austin Police Department

512.974.5017

police3@austintexas.gov