Written reprimand of Officer Frank Castillo
Commander Bryant delivered a written reprimand to Officer Castillo for an incident in which he was involved in an EDP Voluntary Call for Service on July 29, 2019. His actions were a violation of policy 301.2, Impartial attitude and courtesy, and 301.3, Customer service and community relations.
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GEORGE
MEMORANDUN
Austin Police Department
Downtown Area Command
TO:
Frank Castillo, Officer
FROM:
Jason Bryant, Commander
DATE:
January 2, 2020
SUBJECT: Written Reprimand IA Case 2019-0774
This memorandum is in reference to an incident which occurred on 7-29-19 and your conduct at
that time. Specifically I am referring to your involvement in an EDP Voluntary Call for Service.
Your actions violated APD Policy:
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees are expected to act professionally, treat all persons fairly and equally, and perform all
duties impartially, objectively, and equitably without regard to personal feelings, animosities,
friendships, financial status, sex, creed, color, race, religion, age, political beliefs, sexual
orientation, gender identity or gender expression or social or ethnic background.
(a) Employees will not express or otherwise manifest any prejudice concerning race,
religion, national origin, age, political affiliation, sex, or other personal characteristics
in the performance of their duties.
1. Employees will respect the rights of individuals and will not engage in
discrimination, oppression, or favoritism whether by language, act, or omission.
2. The use of racial or ethnic remarks, slurs, epithets, words or gestures, which are
derogatory or inflammatory in nature to or about any person or group of persons is
strictly prohibited.
(b) Employees will be tactful in the performance of their duties, control their tempers,
exercise patience and discretion, and shall not engage in argumentative discussions even
in the face of extreme provocation.
(c) Employees will make every effort to be courteous and respectful toward all persons.
301.3 CUSTOMER SERVICE AND COMMUNITY RELATIONS
APD constantly works to establish direct contacts with the community we serve. Without
grassroots community support, successful enforcement of many laws may be difficult, if not
impossible. Community involvement can be an effective means of eliciting public support, can
P1) 0085
Rev. 072012
serve to identify problems in the making, and may foster cooperative efforts in resolving
community issues. Input from the community can also help ensure that agency general orders
accurately reflect the needs of the community.
(a) The conduct of each employee reflects on the agency as a whole and the burden of
achieving the agency's community relations objectives is shared. A unified, coordinated
effort requires the participation, enthusiasm, and skills of all agency personnel.
(b) Employees will extend reasonable assistance to the public when called upon.
Employees must not neglect community services in the belief that the police function is
restricted to crime control.
You are hereby reminded that compliance with the Department's rules and regulations are a
condition of your continued employment as a police officer. Failure to comply with this policy in
the future may result in more severe disciplinary action against you, up to, and including an
indefinite suspension.
I hereby acknowledge receipt of the foregoing Written Reprimand:
For cat 4873
1-2-20
9.194
Signature of Officer Receiving Reprimand
Date / Time
N/A
N/A
Signature of COC Sergeant
Date / Time
neir
1-2-20 0 SAM
Signature of COC Lieutenant
Date / Time
for
3432
12.20 @ 0918
Signature of COC Commander
Date / Time
CC:
Employee
Employee's Supervisor
Internal Affairs
APD Human Resources
PD 0085
Rev. 072012