Formal complaint: Impartial Attitude and Courtesy, Responsibility to Know and Comply
Complainant alleges that an Austin police officer was rude and dismissive when interacting with her and her son with disabilities. The Office of Police Oversight recommends that this allegation receive a B classification.
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OFFICE OF
NOTICE OF FORMAL
POLICE OVERSIGHT
COMPLAINT
FOUNDED
ICMS #: 2020-1025
September 18, 2020
Complaint: Ms.
submitted a complaint online to the Office of Police Oversight
stating the following:
"This is probably my hundredth interaction with the Austin Police department over my
autistic son. This is the second interaction with officer
#
He needs mental
.
health training he is Dismissive and rude refused my request for a mental health officer,
and during the pandemic was closer than six feet from my mentally ill child throughout the
whole interaction. Police need to stop responding to mental health calls especially when
it's a mentally ill minor who is calling, especially if they are going to act like officer
and make the situation worse."
This notice of formal complaint is a request for Internal Affairs to initiate an investigation in
order to determine if the employee conduct is within compliance of APD policy, Civil Service
Rules, and Municipal Civil Service Rules.
Recommended Administrative Policies to Review (to include but not limited to):
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees are expected to act professionally, treat all persons fairly and equally, and perform all
duties impartially, objectively, and equitably without regard to personal feelings, animosities,
friendships, financial status, sex, creed, color, race, religion, age, political beliefs, sexual
orientation, gender identity or gender expression or social or ethnic background.
900.1.1 RESPONSIBILITY TO KNOW AND COMPLY
The rules of conduct set forth in this order do not serve as an all-inclusive list of requirements,
limitations, or prohibitions on employee conduct and activities; employees are required to know
and comply with all Department policies, procedures, and written directives.
Recommended Classification: The OPO is permitted to make a preliminary recommendation
on the classification of administrative cases.
The OPO recommends that this allegation receive a B classification.
The City of Austin is committed to compliance with the American Disabilities Act.
Reasonable modifications and equal access to communications will be provided upon request.