Formal complaint: Impartial attitude and courtesy

OF
CITY
CURRENT
OFFICE OF
POLICE OVERSIGHT
NOTICE OF FORMAL COMPLAINT
ICMS #: 2021-0452
May 24, 2021
Complaint: The complainant alleges she called APD to help with her neighbor who listens into
her household by using a listening device. She claims she has a bug finder and was showing the
officer where these devices are located in the neighbor's apartment. She alleges that APD officer
, didn't believe her and her husband and was very dismissive regarding her
allegations. She continuously alleged to officers how her neighbors have threatened her life, and
one has tried to break into her apartment prior to this event. She alleges she is scared because the
neighbors are involved in trafficking and prostitution. The complainant additionally alleges the
officer did nothing to help her or her husband and was rude to her husband telling him to shut up
while he was talking.
This notice of formal complaint is a request for Internal Affairs to initiate an investigation to
determine if the employee conduct is within compliance of APD policy, Civil Service Rules, and
Municipal Civil Service Rules.
Recommended Administrative Policies to Review (to include but not limited to):
301.2 IMPARTIAL ATTITUDE AND COURTESY
Employees shall provide equal and fair protection of all rights under local, state, and federal law
for all members of the community. Law enforcement will be conducted in an impartial and
equitable manner.
In an effort to create an organizational culture that is inclusive and nondiscriminatory, employees
shall act professionally, treat all persons fairly and equally, and strive to interact with the
community in a positive manner. Employees will perform all duties objectively and without regard
to personal feelings, animosities, friendships, financial status, occupation or employment status,
sex, disability status, housing status, mental health or ability, citizenship, language, national origin,
creed, color, race, religion, age, political beliefs, sexual orientation, gender identity, gender
expression, ethnicity, or social or ethnic background. Employees will endeavor to understand and
respect cultural, national, racial, religious, physical, mental, and other differences.
Recommended Classification: The OPO is permitted to make a preliminary recommendation on
the classification of administrative cases.
The OPO recommends this complaint receive a B classification.
The City of Austin is committed to compliance with the American Disabilities Act. Reasonable modifications and equal access to
communications will be provided upon request.