Private Lateral Program

A private sewer lateral line is the portion of the wastewater service line located on your property that connects your house to the City wastewater main. Sometimes, these lines break or become defective, which can be expensive to fix. The Housing Department provides free replacement or repair of these lines for eligible Austin Water customers of a single-family home or duplex whose household income is 100% or less than the area Median Family Income (MFI). 
 

Am I eligible?

• I received a notice from the Austin Water Utility about my private lateral line
• I live either within the Austin city limits or limited purpose annexed (LPA) or Extra Territorial Jurisdictions (ETJ) areas
• I live in a single-family home or duplex, and it is my primary place of residence
• My household income is 100% or less than the Austin area median family income (MFI)

Application Process

1. If you are eligible, fill out and submit the new short and easy-to-use online Home Repairs Request More Information form (available in English and Spanish).
2. You will be contacted about the next steps.
3. Construction scheduling varies based on need, project size, and repairs needed.