Key Functions:
- Coordinate and Administer Civil Service Commission Meetings.
- Administer Promotional Written Examinations and Assessment Center Process.
- Coordinate Entrance Exams for Beginning Positions.
- Coordinate Civil Service Appeal Hearings.
- Process Public Information Requests.
- Process Request for Certifications (Promotions).
- Maintain Civil Service Personnel Files.
AFD, APD, & EMS Personnel's Civil Service Commission Rules & Regulations:
Helpful Links:
Appeal Information:
Appeals may be submitted to the Civil Service Director via email (preferred), CivilServiceOffice@austintexas.gov, or by mail or hand delivery to the addresses below. If submitting an appeal by mail, please retain tracking information or documentation stating the date the parcel is mailed and contact the Civil Service Office via email or phone if you have not been notified of receipt within 5 business days.
Mailing Address:
City of Austin, Human Resources and Civil Service Director
ATTN: Civil Service Office
P.O. Box 1088
Austin, TX 78767
Hand Delivery:
City of Austin Human Resources Department
ATTN: Civil Service Office
5202 E. Ben White Blvd., Suite 500
Austin, TX 78741
Civil Service Office Staff Contact Information:
For APD & AFD - Cyndi Gordon, Coordinator,
Phone (512) 974-3314, Cyndi.Gordon@austintexas.gov
For EMS - Sylvester Martin, Coordinator,
Phone (512) 978-2005, Sylvester.Martin@austintexas.gov
Matthew Chustz, Municipal & Civil Service Manager,
Phone (512) 974-2859, Matthew.Chustz@austintexas.gov
Nathan Brown, Assistant Director,
Phone (512) 974-3310, Nathan.Brown@austintexas.gov