The most successful city governments are never satisfied with the status quo. They know the importance of progress and finding ways to be more efficient and effective in delivering services to their communities.
The community’s priorities, established in the City of Austin’s strategic plan, Strategic Direction 2023 (SD23), guide service delivery and continuous improvement.
City employees are focused on innovation and increasing performance. The City of Austin is actively building these elements into every aspect of our work. We are coaching our employees to measure their performance, analyze data, and improve outcomes for the community. By aligning their work with the strategic plan and using data to make decisions, employees are learning new ways to identify and solve problems. It’s a new way of thinking, and it’s becoming part of our DNA.
Learn more about the City of Austin's Priorities in the Strategic Plan
Documented in the City of Austin's Strategic Plan are the imperatives to improve the quality of life and equitable outcomes across Austin over 5 years. The Austin City Council adopted Strategic Direction 2023 on March 8, 2018.