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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
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Help Identify Bank RobbersBanditTracker features images of persons who may be involved in criminal activity or wanted for questioning. Citizens can view and comment on these images or contact law enforcement about the individuals. |
3-1-1 |
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History of MayorsThis list shows the mayors in Austin's history in reverse chronological order. It ends with Mayor Edwin Waller, who surveyed the original town site in 1839. |
512-974-2210 |
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Home Fire Inspections and Smoke Alarm InstallationsIf you or someone in your household is 60 or older and live in a house, you may qualify for a free fire safety inspection in your home and have a new smoke alarm installed free of charge by firefighters from AFD. Talk to the Public Education... |
512-974-0290 |
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Homebuyer EducationHousingSmarts is a free training that helps potential homebuyers qualify for Down Payment Assistance. Completing this training satisfies the homebuyer education component of a number of financial empowerment programs. |
512-974-3100 |
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Homebuyer ResourcesNeighborhood Housing and Community Development (NHCD) manages a number of programs and partnerships with area homebuilders and nonprofit agencies to help eligible Austinites achieve home ownership. |
3-1-1 |
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Homeowner AssistanceThe City has several programs for homeowners needing affordability and renovation assistance to stay in their homes and to avoid foreclosure. |
512-974-3100 |
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Housing ResourcesFind resources for homebuyers, homeowners, renters, contractors and more from the Austin Neighborhood Housing and Community Development (NHCD) department. |
3-1-1 |
City Data
Austin Notes