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Service Online Phone Contact

Facility Reservations

The Parks and Recreation Department's Office of Special Events coordinates reservations and filming requests at a number of facility and picnic sites within the Austin parks system. Contact the office at 512-974-6797 to set up a facility reservation

No
512-974-6797 Parks and Recreation

File a complaint about a police officer

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

No
3-1-1 Austin 3-1-1

File a PIR

The Texas Public Information Act (Texas Government Code, Chapter 552), gives you the right to access government records. Request City records here.

Yes
3-1-1 Austin 3-1-1

File Financial Information

Certain City officials must file financial information online for the preceding year.

Yes
512-974-2210 City Clerk

File Police Reports Online

The APD’s online incident reporting system allows you to report a criminal incident to the Police Department. Entries into this system are for incidents that are not in progress and that present no threat of immediate harm to anyone.

Yes
512-974-5000 Austin 3-1-1

Filing a Citizen Complaint

No
512-974-4800 Municipal Court

Find health screening services

No
512-972-5000 Health

Fiscal Surety

The Fiscal Surety Office accepts, monitors, and releases fiscal surety payments for improvements to environmental, health, safety controls, and public infrastructure. The amount of fiscal surety posted shall equal the estimated cost for the City to do the work for which the fiscal was required.

No
512-974-2771 Planning

Flood Protection Information and Assistance

Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.

No
512-974-2843 Watershed Protection

Floodplain Maps

Is your property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, models, rainfall amounts, elevation certificates and floodplain map revision information. Questions? Call 512-974-2843 or send an email.

No
512-974-2843 Watershed Protection

Floodplain Models

Need hydrologic or hydraulic models for your project area? What about associated shapefiles or floodplain delineation? Please use FloodPro, an online tool. Questions? 512-974-2843 or send an email.

No
512-974-2843 Watershed Protection

Food Handler Resources

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements

 

Yes
512-972-5000 Health

Forms / Customer Satisfaction Survey

No
512-974-4800 Municipal Court