Service | Online | Phone | Contact |
---|---|---|---|
Commercial collection servicesAustin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District. |
No |
3-1-1 | Resource Recovery |
Connect with SMBR's Outreach programOutreach facilitates internal and external communications regarding services, initiatives, programs and special notices to Austin’s community of certified firms.
Outreach also partners with the Asian Contractors Association, Austin Area Black Contractors Association, US Hispanic Contractors Association and other community organizations to increase awareness and participation of the MBE/WBE program. |
No |
512-974-7677 | Small and Minority Business |
Consumer utility complaintsTARA provides assistance to electric utility customers (other than Austin Energy) and gas customers with complaints, questions, and concerns. Our office strives to mediate complaints to the citizen's satisfaction in a timely fashion, even if the company no longer has a City franchise. We encourage residents to make contact with the utility provider first before contacting our office to escalate the issue. The normal process is to give the company an opportunity to resolve the complaint before the TARA office escalates. TARA is only able to escalate consumer issues with the following utility providers: Texas Gas Service, SiEnergy, Centerpoint Energy, ATMOS Energy, Bluebonnet Electric Co-op, Pedernales Electric Co-op, Spectrum, Grande Communications, AT&T, and Google Fiber. Call 512-974-2999 or via email to file a complaint for one of these services. |
No |
512-974-2999 | Telecommunications |
Claims payments and informationClaims information is provided to customers for civil judgments and judgment liens owed to the City of Austin. To request information, you may contact staff by email at Claims.COA@austintexas.gov or by phone at 512-974-2910. |
No |
512-974-2828 | Telecommunications |